Care Consultant Nurse

Patient Affairs
The University of Texas MD Anderson Cancer Center
August 2023 to Present

The Care Consultant Nurse coordinates personalized, high-quality care for individuals who are public figures or have high-profile needs, ensuring a seamless and exceptional patient experience. Acting as a discreet liaison between patients and the healthcare team, they manage logistics, advocate for patient needs, and maintain confidentiality. By addressing unique circumstances proactively, they ensure all patients receive equitable care while supporting clinical staff in maintaining efficiency and trust. This role demands exceptional communication, cultural competence, and professionalism in navigating sensitive situations.

Clinical Nurse Leader

Emergency Center & Clinical Decision Unit
The University of Texas MD Anderson Cancer Center
May 2019 to August 2023

The CNL is accountable for the lateral integration of care, achieving quality patient outcomes, and maintaining patient safety at the microsystem level. Responsibilities include an understanding of relationship centered care, awareness of patient’s needs based on assessment, and effective communication for a designated cohort of patients. The CNL develops strong partnerships with the interprofessional team to provide optimal patient care at the microsystem level.

Clinical Resource Nurse

Emergency Center & Clinical Decision Unit
The University of Texas MD Anderson Cancer Center
June 2016 to May 2019

Served as Clinical Resource Nurse (CRN) in the Emergency Center and Clinical Decision Unit (Observation) of MD Anderson Cancer Center. The CRN is an intermin position for graduate students obtaining a Master of Science in Nursing with a focus on Clinical Nurse Leader (CNL).

The CRN is accountable for the lateral integration of care, achieving quality patient outcomes, and maintaining patient safety at the microsystem level. Responsibilities include an understanding of relationship centered care, awareness of patient’s needs based on assessment, and effective communication for a designated cohort of patients. The CRN develops strong partnerships with the interprofessional team to provide optimal patient care at the microsystem level.

Registered Nurse

Emergency Center
The University of Texas MD Anderson Cancer Center
August 2014 to June 2016

Provided bedside emergency nursing care to patients requiring urgent & emergent care, specializing in oncologic emergencies. Keen interdisciplinary communication and skills care coordination. Honed clinical competencies.

Active participant in the following committees: Education, Equipment, Fall prevention, Patient satisfaction, Joint Commission, Magnet, Nursing Retention, Adopt-a-Family & ‘Committee for Committees' (updates nursing leadership on committee progress), Actively led and participated in unit quality improvement initiatives. Served as nursing staff representative at events including National Patient Safety Week Poster Presentations (2014, 2015) & TMC’s One Voice for Sepsis (2015).

New Graduate Nurse Resident

Workforce Development
The University of Texas MD Anderson Cancer Center
September 2014 to September 2015

12-month residency program designed for newly graduated Registered Nurses to support the transition to practice. Attending monthly courses and formed relationships with other new nurses in various areas of the hospital. Assisted in the eventual American Academy of Colleges of Nursing (AACN) accreditation of the residency program in 2018.

Professional Student Nurse Extern (PSNE)

Workforce Development
The University of Texas MD Anderson Cancer Center
May 2013 to May 2014

Worked under direct supervision of a Registered Nurse preceptor in the Emergency Center. Completed 600+ hours from May 2013 to May 2014.